Sun Basket stands on convenience. Our chat bot, Sunny B, can help with common issues 24/7. Quick way to get your order and delivery questions resolved 24/7. Terrible Customer Service Experience. They advertises that the food is organic, but no, in order to get the organic food in your subscription, they upcharge you from their base rate unlike other food subscription companies that offer far better customer service and only offer organic food and don't upcharge you for it. Useful. I have found that my total food bill has decreased, yet my meals are much better (healthier and tastier)! Founders. Share. Undeniable difference. Sun Basket is a rapidly-growing meal delivery service known for its fresh, organic ingredients and incredible, healthy recipes designed by head chef Justine Kelly. You can now cancel your Sun Basket subscription in just a couple of clicks. 2,804 people have already reviewed Sun Basket. Instead, Sun Basket Customer Service offered send my next shipment(on the following week) at no cost. Do you agree with Sun Basket's TrustScore? | Read 121-140 Reviews out of 2,804. Food made with integrity We've gotten our first order from Sun Basket and it superseded my expectation. Worst customer service from all meal subscription services. Please select an option from the menu above to get started. everything was super fresh; recipes easy to follow; kid help ideas were spot on! Upon entering payment information, customers acknowledge that they will be charged and agree to the terms of the subscription. - Seasonal, non-GMO produce and responsibly-sourced meats and seafoods -… Customer service is also great: Once, a serving of protein was accidentally omitted from a shipment; I was immediately credited with a proportional cash refund and given a discount on a future basket. 2,804 people have already reviewed Sun Basket. Interviews for Top Jobs at Sun Basket. Read about their experiences and share your own! 5 free credit every month. 2,789 people have already reviewed Sun Basket. Although customer service credited back 1 meal, I had to go to the store and replace the meat in order to complete the dinner for two, which for … Learn about Sun Basket culture, salaries, benefits, work-life balance, management, job security, and more. To meet growing demand while continuing to deliver outstanding customer service at scale, Samantha and Daniel turned to Salesforce to innovate fast. Close. Terrible customer service. Read about their experiences and share your own! They advertises that the food is organic, but no, in order to get the organic food in your subscription, they upcharge you from their base rate unlike other food subscription companies that offer far better customer service and only offer organic food and don't upcharge you for it. Sun Basket will get three main suggestions from us. Privacy First of all, our analysis suggests they need to improve the packaging. I just Google "Call Sun basket customer service" and the number comes right up. Sun Basket stands on convenience. Voice your opinion today and hear what 2801 customers have already said. You've already flagged this Virginia 2 reviews. Please send us an email at help@sunbasket.comusing subject line Trustpilot, and we'll be happy to further assist you. Do you agree with Sun Basket's TrustScore? The average Sun Basket salary ranges from approximately $20,976 per year for Production Worker to $75,000 per year for Marketing Manager. Customer service not good I had the same experience with sun basket as the rest on here. Reply. The recipes are simple, the ingredients are fresh, flavorful, and incredibly healthy, ordering is easy, and the subscriptions are flexible. Specialties: Sun Basket makes it easy to cook delicious, healthy meals that you'll love. we live SunBasket! Terms of Service apply. Customer Service Representative salaries at Sun Basket can range from $17-$19. Last but not least, make it easier to cancel a subscription – customers shouldn’t have to call someone to do that, and especially if they never answer! These folks are not interested in providing good customer service. See all Customer Service Representative salaries to learn how this stacks up in the market. Review this company. Close. CONTACT US The best food from the best farms & personalized, easy recipes, delivered! (a) Sun Basket Subscription Service. So far, the meals we have received from Sun Basket are the easiest to cook of any of the meal plans we tried. All customers are able to view our weekly menu … 6 Sun Basket Customer service representative jobs in Ewing, NJ. Terrible customer service. Sun Basket salary trends based on salaries posted anonymously by Sun Basket employees. Sun Basket offers free delivery and is currently only shipping to CA, OR, WA, CO, UT, AZ, NV and ID. | Read 101-120 Reviews out of 2,796. Sign With Sun Basket, you have the opportunity to select meals and ingredients that work for you. CONTACT US You can SMS, E-Mail or Call us. With several "make things right" discounts and credits from them, we continued to have the exact same problems. It is one of the few meal kit companies that is USDA - Certified Organic. 2,790 people have already reviewed Sun Basket. I tell anyone who'll listen how good the food tastes. SELF-SERVICE While the lack of control over delivery dates is a negative for us, the menus, dietary preference options, portion sizes, and customer service are really great. Yet, I got charged for shipment that I never received. Several times my basket was scheduled to arrive on Monday for the week, and it came a day late with notification on Monday evening at the last minute. ASK AN EXPERT Get advice from Sun Basket customers just like you. The charge went through the next day which caused other banking issues (NSF). Founded. Head over to your account settings and look for Manage My Subscription at the bottom of the page. Number of employees. I'm very happy with my orders and customer service. Sun Basket is a subscription-based meal kit service that delivers chef-crafted recipes and fresh, mostly organic seasonal ingredients. Job Title. Started. It allows you to cook and eat something new every week without spending time on grocery shopping and meal planning. We are here M-F 8-5 PT. Sun Basket is the kind of service that does everything to ensure its customers are happy. April, 2014. Phone. They advertises that the food is organic, but no, in order to get the organic food in your subscription, they upcharge you from their base rate unlike other food subscription companies that offer far better customer service and only offer organic food and don't upcharge you for it. Online Customer Reviews/Complaints: Sun Basket has been featured in major media outlets including Wall Street Journal, San Francisco Chronicle, and San Francisco Business Times. United States 3 reviews. | Read 921-940 Reviews out of 2,804. Read about their experiences and share your own! Quick way to get your order and delivery issues resolved 24/7. Average salaries for Sun Basket Customer Service Team Lead: $49,604. Learn about Sun Basket culture, salaries, benefits, work-life balance, management, job security, and more. Customer Service Representative salaries at Sun Basket can range from $17-$19. | Location. I haven't had a "bad" experience with Sun Basket but I haven't been especially impressed either. We have tried a number of meal delivery subscriptions and hands down our favorite is Sun Basket. Sun Basket’s pork is always antibiotic-free and, as required by federal regulation, hormone-free. Last but not least, make it easier to cancel a subscription – customers shouldn’t have to call someone to do that, and especially if they never answer! The Key to Optimal Health is Eating Better Food, Not Less, © 2020 Sun Basket 4.29.3 I'm a faster cook than my husband and I have found the time estimates to be very accurate for me. Specialties: Sun Basket makes it easy to cook delicious, healthy meals that you'll love. We tried sun basket for around six … We tried sun basket for around six deliveries and had problems with literally every basket not having enough ingredients to make the recipe as it was listed. The recipes/meals have been pretty reliably good although there have been a few misses - my main problem comes in because you do not have the ability to choose your delivery day and since mine is Wednesday, we run into a few problems. CHAT W/ SUNNY B. Despite the fact that I'm confident that the issue was on Sun Basket's end (I remember submitting the updated address through the app and am very Type A about this sort of thing), the customer service representative refused to issue a credit in full to my account, refund me in full, or explore other options. Despite the fact that I'm confident that the issue was on Sun Basket's end (I remember submitting the updated address through the app and am very Type A about this sort of thing), the customer service representative refused to issue a credit in full to my account, refund me in full, or explore other options. CHAT WITH SUNNY B Our chat bot, Sunny B, can help with common issues 24/7. Privacy Policy and Customer service is also great: Once, a serving of protein was accidentally omitted from a shipment; I was immediately credited with a proportional cash refund and given a discount on a future basket. The Sun Basket Subscription Service is a continuous subscription service. It is easy to reach there customer service. Voice your opinion today and hear what 2804 customers have already said. SunBasket has a consumer rating of 2.45 stars from 118 reviews indicating that most customers are generally dissatisfied with their purchases. You just need to: Log into your Sun Basket account; Choose the Manage My Subscription option; Under Manage Meal Subscription, choose the Cancel My Subscription option; SELF-SERVICE Quick way to get your order and delivery questions resolved 24/7. Meal Subscription Services. Average Sun Basket hourly pay ranges from approximately $12.08 per hour for Food Preparation Worker to $17.00 per hour for Customer Specialist. Sun Basket has experienced an influx of new customers and service requests as a result of COVID-19. Hello Alexander, thank you for sharing your feedback and we're so sorry to hear about your Sun Basket experience. You've already flagged this Felicia 1 review. Get advice from Sun Basket customers just like you. Customer Service Representative (2) Manager (2) Finance (1) Recruiter (1) Director (1) Customer Service Agent (1) Packing (1) Video Editor (1) Supervisor (1) Membership Ambassador (1) Food Production Team Member (1) More Less. Social media. Customer Service Representative (2) Manager (2) Finance (1) Recruiter (1) Director (1) Customer Service Agent (1) Packing (1) Video Editor (1) Supervisor (1) Membership Ambassador (1) Food Production Team Member (1) More Less. Average Sun Basket hourly pay ranges from approximately $11.68 per hour for Packer to $17.00 per hour for Customer Specialist. In, Get First of all, our analysis suggests they need to improve the packaging. Search job openings, see if they fit - company salaries, reviews, and more posted by Sun Basket employees. Moving on to another service. Sun Basket takes forever to respond to emails and concerns. Sun Basket is a weekly subscription service, and you are able to skip any weeks that don't work for your schedule. Reply. As far as the food goes, there is some good and some bad. Sun Basket is a weekly subscription service, and you are able to skip any weeks that don't work for your schedule. Feb 27, 2017 . Our meal kit plan delivers healthy recipes and organic & sustainable ingredients weekly, with menus for your lifestyle. Hours. AGENT ASSIST. This site is protected by reCAPTCHA and the Google Share. 978-851-8000. Sun Basket’s pork is always antibiotic-free and, as required by federal regulation, hormone-free. You can cancel your subscription anytime! Do you agree with Sun Basket's TrustScore? Useful. best grocery subscription service ever. Security. Simply click or tap the link to begin the cancellation process. Do you agree with Sun Basket's TrustScore? As part of the Sun Basket Subscription Service, we offer a number of subscription options that you can choose from (each chosen combination of type of meal, number of meals and number of people, a “Plan”). Consumers complaining about SunBasket most frequently mention customer service, home chef and next week problems. Sun Basket Recipes Videos Tips & Techniques From our blog, The Sun Times The Key to Optimal Health is Eating Better Food, Not Less We had a little snag with our deliveries but the Sun Basket customer service team was extremely helpful and solved the problem right away! Useful. The best food from the best farms & personalized, easy recipes, delivered! See all Customer Service Representative salaries to learn how this stacks up in the market. This meal kit service offers entrées at different levels of effort, from heat-and-eat to classic cooking. Average salaries for Sun Basket Customer Service Agent: $18. Reply. Do you agree with Sun Basket's TrustScore? Instead, Sun Basket Customer Service offered send my next shipment(on the following week) at no cost. Full disclosure: I created an account on Trust Pilot just to review Sun Basket. Skip to main content. Sun Basket Inc. Internet Service. | Read 741-760 Reviews out of 2,801. Share. Service. Voice your opinion today and hear what 2788 customers have already said. Reviews from Sun Basket employees about Sun Basket culture, salaries, benefits, work-life balance, management, job security, and more. Sun Basket takes forever to respond to emails and concerns. Reviews from Sun Basket employees about working as a Customer Service Representative at Sun Basket in San Jose, CA. ASK AN EXPERT - Seasonal, non-GMO produce and responsibly-sourced meats and seafoods -… All customers are able to view our weekly menu before signing up by visiting our website at sunbasket.com. 2,783 people have already reviewed Sun Basket. Food made with integrity We've gotten our first order from Sun Basket and it superseded my expectation. Do you agree with Sun Basket's TrustScore? We recommend Sun Basket to all of our friends. Monday - Thursday 100% of Sun Basket beef is humanely raised in pastures to maintain the quality of the end product by reducing stress and strain on the animal throughout the life cycle. I do have problems that their phone app does not work successfully for skipping shipments. Voice your opinion today and hear what 2796 customers have already said. Reviews from Sun Basket employees about Sun Basket culture, salaries, benefits, work-life balance, management, job security, and more. ... Sun Basket Employee Reviews for Customer Service Representative. Business Profile. I'm a cashier for a Fortune 500 top ten business grocery store in the U.S. and tell my customers to try sunbasket for taste and good deals. The food tasted great and the instructions were easy to follow. Meal Kit Service research study is to define market sizes of various segments & countries by past years and to forecast the values by next 5 years. You can SMS, E-Mail or Call us. The company offers a 100% money back guarantee if customers are not satisfied. | sunbasket.com | Read 101-120 Reviews out of 2,763 Accessibility | Read 1,241-1,260 Reviews out of 2,790 Sun Basket is a healthy cooking service that delivers the best organic ingredients and easy customized recipes weekly to customers door. Phone. | Read 1,541-1,560 Reviews out of 2,789 | Read 1,621-1,640 Reviews out of 2,804 Quality of products is, in my view, top-notch. The average Sun Basket salary ranges from approximately $20,000 per year for Sanitation Worker to $101,000 per year for Inventory Control Specialist. Corporate Information Demoulas Super Markets, Inc. Corporate Office ATTN: Customer Care 875 East St. Tewksbury, MA 01876. Quality of products is, in my view, top-notch. Interviews for Top Jobs at Sun Basket. You have been subscribed to our newsletter! 2,804 people have already reviewed Sun Basket. Also, customer service needs to be more available. This estimate is based upon 1 Sun Basket Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Customer Service Representative 3 reviews. | ASK AN EXPERT. We are here M-F 8-5 PT. The box, however, was missing a pork loin for a particular dinner. Unfortunately with the COVID-19, customer service was not available with the banking entity or Sun basket. You can add groceries to your order, too. Reviews from Sun Basket employees about working as a Customer Service Representative at Sun Basket in San Jose, CA. You can add groceries to your order, too. Voice your opinion today and hear what 2804 customers have already said. CHAT WITH SUNNY B I use an Android phone and Chrome, but it still doesn't permanently skip a shipment. It would have been nice to … It is important to know that this information is outdated. 2,788 people have already reviewed Sun Basket. Sun Basket Inc. 1 Clarence Pl Unit 10. 2,796 people have already reviewed Sun Basket. Read about their experiences and share your own! Discounts average $41 off with a Sun Basket promo code or coupon. Our chat bot, Sunny B, can help with common issues 24/7. San Francisco, CA 94107-1962. My husband takes another 10 or 15 min. You've already flagged this Felicia 1 review. Voice your opinion today and hear what 2,763 customers have already said. And, the recipes are really good! The pigs are fed a vegetarian diet and housed in open, group environments, without the use of gestation crates. Adam Zbar. Sun Basket clients are free to skip any week or cancel any time they desire because Sun Basket does not require any contracts or commitment with their customers. | Sun Basket provides flexible meal plans that can be cancelled or skipped at any time. Apply to Medication Aide, Theater Wkr, Medicare Agent and more! SunBasket ranks 6th among Grocery Delivery sites. Daily, I go without some food I want until my box arrives because I want only the good taste of organic foods. Sun Basket will get three main suggestions from us. Read about their experiences and share your own! Terms 100% of Sun Basket beef is humanely raised in pastures to maintain the quality of the end product by reducing stress and strain on the animal throughout the life cycle. You can SMS, E-Mail or … | Read 41-60 Reviews out of 2,783. Sun Basket salary trends based on salaries posted anonymously by Sun Basket employees. After a full day of reaching out to both the banking entity and Sun basket, I finally received a refund. Yet, I got charged for shipment that I never received. From our meal kits to our Oven-Ready selection, we have an option that fits your lifestyle. It irks me when businesses are not transparent, do not strive to hear from unsatisfied customers, and treat loyal customers poorly. Service 4 Salary information comes from 136 data points collected directly from employees, users, … We have enjoyed cooking different foods from our normal repertoire and I've learned some cool cooking tricks. Your trust is our top concern, so companies can't alter or remove reviews. Samantha Philip and Daniel Boggs were both customer service agents at San Francisco-based meal delivery service Sun Basket when they discovered a passion for the Salesforce platform. SELF-SERVICE. In May 2019, Sun Basket raised $30 million in Series E funding, including an investment from Unilever Ventures. 501 - 1k. Sign up to uncover company details. Employee contacts. With paleo, vegetarian, and gluten-free options, this meal kit is an excellent value for the discerning eater. Do you agree with Sun Basket’s TrustScore? Read about their experiences and share your own! We'll be sharing your feedback with our Service Manager to ensure we have enough coverage to assist our customers. Read about their experiences and share your own! 50 Sun Basket coupons now on RetailMeNot. Read about their experiences and share your own! 80 Sun Basket jobs available on Indeed.com. Overall, I have been extremely impressed with Sun Basket over the last several months, and wish I had started this long ago. This estimate is based upon 1 Sun Basket Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Name. Voice your opinion today and hear what 2783 customers have already said. Get advice from Sun Basket customers just like you. Sun Basket takes forever to respond to emails and concerns. | Read 61-80 Reviews out of 2,788. Email. 2,801 people have already reviewed Sun Basket. Also, customer service needs to be more available. This meal kit service offers entrées at different levels of effort, from heat-and-eat to classic cooking. Read about their experiences and share your own! You can order for as long as you want and pause or stop whenever you feel like it. | The company serves customers who have strict dietary restrictions, offering paleo, gluten-free and vegetarian options, among others. Farms & personalized, easy recipes, delivered common issues 24/7 sun basket customer service all, our suggests! To … Sun Basket Customer service '' and the instructions were easy cook. 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