I will continue looking for other avenues to talk to someone at LG who can provide an adequate resolution to the faulty compressor in a reasonable and timely manner. Are reimbursements still occurring for work already repaired depending on the scenario? They basically will not do anything even though they know this compressor issue is a huge problem. Thanks.***. The tech said the labor cost $500 to replace it (if the refrig. I will be sure to let everyone else know never to buy their brand either! Contacted support again and they had me contact the service provider directly to get the status (went into some call center in North Carolina which sent you to their website which still doesn't let you know anything}. 10 years compressor warranty. Terrible service...not looking out for me as the customer, just doesn't want to continue to lose money on a crappy product! Today our Freezer is not working ,as everything in it has started to thaw out . Find here online price details of companies selling Refrigerator Compressor. v. LG Electronics USA Inc., Case No. That was over a week ago. I spoke with several former LG repair specialist who informed me to; 1) stay away from LG appliances, and 2) LG doesn't fully compensate repair shops for the time and expenses they incur and so many shops will no longer repair their products. Refrigerator went out 5/20/2020 was bought 3/2018 was working fine up until it wasn't (one day ice cream, next day ice soup). If you're We have kids so not having a refrigerator for a month is not an option. Hard to get delivery on a large unit now - fortunately it was in stock at our local Lowe's, the kind clerk had it loaded on a truck ready to go out. Well, I just found out that LG won’t cover my first incident. Clearly with some of the other posts in other areas of this forum there is a major design flaw with the LG Refrigerator Ice Makers. I waited a few days, then called him to follow up on when we can expect to have the fridge repaired. What’s up with that? In the meantime, I have milk that is spoiling and frozen items defrosting. I bought my French door LG refrigerator in Jan 2018. Free shipping . How easy is it to say you have a warranty when you won't return calls, won't service your refrigerator and give us the run around. Fridge is 4.5 years old, and still covered under the warranty. warranty extended its labor portion of the warranty to 5 years for its cooling I called Monday and they said that a technician had not accepted the ticket so they have to escalate.......I am on day 5 with no fridge, and they just came back saying that a tech will be out to look at the fridge next Friday....based on what they find they will order new parts which will take 1-2 weeks and then we reschedule the tech to come out and install. Have contacted LG and seem to be getting the run around. It was fixed with a medium amount of hassle. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. Main Results. I also called the 800 number. If LG knows there are issues with some parts (linear compressor) then they should be doing all they can to help! the same coverage should be benefited by all our consumers. In 2013 I bought the French Door Refrigerator. Our story: We have the French Doors refrigerator with the extra drawer between doors and bottom freezer. Our LG French door refrigerator went out nearly 2 weeks ago. I haven't heard a resolution from LG and it is June 11, 2020. We all know it, anyone who has dealt with them knows it. 1000 dollars to have it fix. I look forward to your reply for any help. $175.68. I've called LG 6x since 5/27/20 and have been placed on hold for more than 10 minutes at a time. $239.92. But, even though you (LG) made my refrigerator which is a Kenmore Elite, no one will cover the labor for the defective part LG made and Our LG refrigerator (LMXS27626) died on the Friday before Mother's Day (May 16). This payment is in lieu of payment for unsuccessful repairs and/or delayed repairs. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. Find here online price details of companies selling Refrigerator Compressor. My fridge is LMXS30796S and is less than 3 years old and was installed on June 29, 2017 via HomeDepot. We live in a very remote area - the closest repair facility that I know of is 180 miles away (and they don't travel this far). Anyone else dealing with this same issue? They called today to tell us that we are too far away and LG should have sent them something. Is there a class action lawsuit? The authorized LG repair technician Bay Appliance Repair came out and diagnosed the refrigerator issue on June 8, 2020. Or you are taking a chance dealing with corporate greed, dishonesty and lack of integrity. My LG Refrigerator that I bought in January 2017 (less than three years ago) for $2,200 stopped working the night before Thanksgiving. We have the exact same problem with our side-by-side (now discontinued), door in door, $3,500, 4 year old refrigerator that everyone else is writing about. Please have the receipt or invoice, from the Had to wait for a week before anyone could come out to diagnose so all the food is definitely spoiled because even though they offered the mini fridge reimbursement, I didn't want to risk buying it and turned out i'm not eligible for LG service. LG - GET YOUR ACT TOGETHER and fix what you make. I am reading all of the posts (comments) here. I'll write about it everywhere I can unless they make it right, but they won't. The failure typically happens in about 2-5 years after you purchased your new fridge. Purchased our fridge on 12/2/18 and 3 days ago it stopped cooling! Day 5 of waiting on that, but my recent call to LG revealed that we're still hung up with the first person, and the request for more money is still pending review by their escalation team. Dirty condensing coils ; Condenser fan motor not working; Evaporator fan motor not working; Start relay failed; Temperature control thermostat not working; Dirty condensing coils . experiencing problems with your refrigerator not cooling properly, please send As part of the settlement, LG is providing qualifying consumers with up to $3,500, depending on the problems they experienced, as well as an … After reading the discouraging reviews we purchased a Whirlpool French door without the on the door dispenser. So waited for the first visit and once they decided that it's covered under warranty then i checked with the customer service if i can file for both food loss reimbursement ($300 max)+mini fridge ($250 max) because if it's 1 or another, i'll just do the food loss reimbursement since it's $50 more + you can't file for food loss until the repair is done. After calling on 5-6 repair companies in the KC area, none of them will work on LG refrigerators. Huh? MY LG refrigerator is two weeks overt the 5 year warranty , it Cost me $400 in labor to replace the compressor which tells me that LG knew about their compressor problem, I am disappointed in LG and would not recommend LG products. Posted in. I have home service plus through my gas company, they came out right away (at 8pm that evening), and told me that the Freon was gone and the compressor has an issue. 2 years and my refrigerator looks like I bought it at a thrift shop! ), 1) Do I have any chance of getting back this labor cost even though a Sears tech is installing the compressor? Get information on the LG LT41BGP. Before checking in with LG, I called a local service tech, who pronounced the compressor quite dead. Do yourself a favor and don’t waste your money on an expensive LG refrigerator. Going to add yet another story to this thread, but I'll be short. Tracking time wasted on hold, the # of bags of ice I've purchased to try and keep some provisions cold, hours spent trying to sort this out, and also the number of times I've been promised a speedy resolution... it's unconscionable that a company functions this way. It started failing May 20, 2020. Compressor needs replacing. After about 6 calls and being given the runaround 6 times, I'm now told that I can either find a repairman myself or go buy another refrigerator today. Had 10 yr warranty on compressor. Please send me a private message as I will need to gather some information to assist further with your case. At least local repairman are willing to work on them. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Since LG knew about this issue before people bough these refrigerators they should over all costs no question. Related: Menards - Lg Electronics Refrigerator Review from Chicago, Illinois. $254 Compressor on Bought in 11/2016. If you want to get involved, click one of these buttons! I guess? Model: RF261BEAEWW. Like many others, I am having problems with my refrigerator failing to keep food sufficiently cold. Arjun Pur, Durgapur, West Bengal. So LG sells a refrigerator with a known issue that will render the unit worthless after 12-18 months after you buy it. The other no longer repairs LG and the 3rd was booked out 3 weeks, supposed to come this Friday. (How convenient, right after the one year warranty expired) I called LG and they sent an authorized repair company to my house within two weeks. If repair The linear compressor broke in July. LG Refrigerator Compressor Problems A refrigerator’s compressor plays an integral role in the cooling process. They didn't even have information of my refrigerator diagnosis because one CSR had kept trying to ask me if I wanted to schedule for a service -- I said that doesn't help since the company already diagnosed and said they cannot repair the issue. Storage volume 200 ltr. gbb39dsdz. Before checking in with LG, I called a local service tech, who pronounced the compressor quite dead. I haven't had use of this fridge since Sept. 11. AD ID 1605586304. Other causes of why an LG refrigerator is not cooling properly. Like others, I have also had to deal with food spoilage. I’ve been without a refrigerator going on 3 weeks now and zero help from either side. and LG is deserting it’s customer base. We were up until 2:30 am moving the food that could fit into the tiny mini fridge and coolers trying to save the groceries. I am having a real difficult time getting in touch with LG about getting my refrigerator fixed through it's warranty. I paid out-of-pocket for parts related to the cooling system of an LG Refrigerator (including a compressor, condenser, connection tube, drier, and evaporator) that were used to repair my LG Refrigerator following a No-Cooling Event. And you cap the charges for the service shops (receipt shows you capped it at $504!) So we now have an 8 year old refrigerator that should still be covered based upon the above comment, but have no one who will repair. I had family coming to visit and had to throw away pretty much everything. We were an LG household, for all appliances. We have been left without the use of a refrigerator for 2-1/2 weeks due to a bad compressor on a 4 year old door within door side by side. I have documented all my calls and communication attempts with/to LG in depth should someone want more information. All Rights Reserved 2020. But the good thing is, most of these LG compressors has 10 years warranty. The cap amount is unrealistic because it leaves no room for the cost of reliable, superior workmanship and QUALITY parts - or my fridge wouldn’t have broken again in just three weeks. Reading there is now a 5 yr warranty on the compressors now but when we contacted LG they said our warranty expired. It acts as a motor and a pump to move refrigerant—the cooling substance that changes from liquid to gas—through the refrigerator’s system. Please add me to class action suit. The compressor died in our LG Refrigerator after 8 years. I also requested that a complaint be filed to have my case and all call logs reviewed and followed up on to determine what resolution I received -- that was on 5/30/20 and I have not received any correspondence regarding my complaint ticket. Print; Guidance for Warranty Period Estimated standard for warranty period. After getting two different stories from LG and the repair technician (he wants more $$, blamed LG for a lack of parts, LG said they're waiting on input from him), I tried to get the repair bumped to another service person. Gas/Gas Charging will I had to also cover labor to have a compressor replaced in 2018 for my refrigerator I bought in 2016(model LMXS30776D/01). First one in 2018 took over a month to fix. Still arguing against the 5 yr Compressor Warranty. Last but not least, now the door isn't closing and we have to replace the gasket. Although the defect manifests early in the useful life of the refrigerator, LG’s limited warranty reportedly does not cover the labor costs beyond the first year for compressor replacements. When I called LG to let them know that I had found someone closer to me to fix the appliance, they put me on hold to wait for a supervisor to get on the line for 1 hour after I had been on the phone w/ them for 56 minutes! You’ll probably run your brand into the ground permanently because of how long you chose to play in the gutter. How can I get reimbursement since I now have an extended warranty? I called to report that as I had gotten the extended warranty and I was told it was a "cosmetic" issue! LG Service has gone down the tubes. They had difficulty finding a repair person, but worked to get one scheduled (Nortech, Inc. in Seattle, Wash). May have to get a lawyer to help me help them see the light. I've been deliberately hung up on 4x when being "transferred" to Exec services, and am unable to talk to anyone regarding obtaining a refund for my LG refrigerator that is less than 3 years old and under warranty. Arjun Pur, Durgapur, West Bengal. I have had the worst experience w/ getting our LG refrigerator fixed! We don’t feel that LG should make customers pay for repairs for a known defective part. Purchased an LG refrigerator, LFXS30766S, on May 29, 2016. Yes, my fridge was full of turkey and fixings getting ready for Thanksgiving. LG Electronics guarantees free repair service to its products within the warranty period through its Authorized Service Centers. Even though it was covered by warranty it was a pain because I lost food, had to use a cooler for milk etc. They gave me a service number and told me the service provider would be at my home on 5/26 between 8-12 and that someone would call before. Called LG, and we're supposed to have service scheduled, like, yesterday... ugh. We are investigating an LG refrigerator compressor failure lawsuit after reports from consumers that their LG fridge’s linear compressor prematurely failed, necessitating a costly repair. So check your warranty first and then call for help. According to the LG refrigerator compressor defect class action lawsuit, the compressor defect typically manifests within the first two to four years in the life of the refrigerator. On 1/7 the agent told me to wait 4 weeks for my claim check. Last updated: September 17, 2020 If you own an LG French-door or side-by-side refrigerator manufactured between Jan. 1, 2014, and Dec. 31, 2017, you might be … The entire appliance has stopped cooling. I received the check quite promptly. LG refrigerators come with a five-year warranty for cooling (sealed) system components and a 10-year parts and five-year labor warranty for the linear/inverter compressor. 4 weeks have passed and I called this morning. Just checking if anyone has successfully received both reimbursement? Our Fridge was repaired on 5/28 and so far so good (it is now June 9). My first call was May 9th. These models also come with a seven-year limited parts warranty that covers the sealed system parts, such as the condenser, evaporator and compressor. Our fridge stopped cooling <4 years after purchase. The warranty has expired, but shouldn't the repair have a warranty? Thank goodness we live within 5 miles of the store! It is looking like we will not have a fridge for over a month. I don't understand why is so hard to help a 20 yrs value LG customer. We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. A technician has come to our house a few times now. There are no local service technicians with LG, so they punted the repair to a local independent service technician (for MT, 36 miles is local). These models also come with a seven-year limited parts warranty that covers the sealed system parts, such as the condenser, evaporator and compressor. Ft. French Door Refrigerator with Internal Water Dispenser - White. If you cared about us, you would let us find our own service and pay them directly for their repairs. A technician has come to our house a few times now. The ice maker is in the door and has constantly melted down since we've bought it, making it necessary for us to open the compartment and break it up so that what was left would come down the chute. All refrigerator compressors carry a minimum 5 year warranty. LG has a serious problem of support in the U.S. LG does not have the technicians, poor support in parts for 3rd parties (if we can ever get anyone to show up?) All because you have chosen to abandon us to extremely slow service and disrespect the extreme hassles we are going through with unfair and insufficient reimbursements of our losses. Thanks? Really? July 4th my $2000 French door fridge with all my party food inside stopped working and while a technician came quickly he didn’t know what was wrong and took the fridge away. When my refrigerator broke, I was not offered adequately trained customer support to provide a timely resolution. I need someone from LG to step up to help us get this repaired, or give us credit toward a new one. which only guarantees that we will get subpar, shoddy repairs or parts! If you are reading this in consideration of purchasing an LG appliance, please, run the other way. In July 2019, the refrigerator stopped cooling. LG does not seem to document all communications with the customer and therefore, the customer is resorted to redundant explaining to each and every CSR. Buy LG 549 Liters Top Mount Refrigerator with Linear Inverter Compressor, Door In Door, Hygiene Fresh Plus Technology, Shiney Steel - GN-D732HLHU, 1 Year Warranty online on … But it's fine, I'll stick to American products from now on, as long as I can. I hope you see how bad your customer service choices have been. You try to live without a refrigerator. Contacted LG and guess what they said...it’s Lowe’s issue. Now on second complete failure. There is so much to this story, it has been going on for 4 months and the refrigerator sits in the basement not working. All food downstairs in the Basement. But what's the worst part is I can't even get LG to respond about this issue!!!!! We had to wait almost two weeks for a repair. come on a refrigerator should last a lot longer then that! Luckily, LG has a 10 year sealed system warranty on most refrigerators. 2018. Each LG product has a different set of warranty conditions, so please refer to information below. For a $2500. But reliable means TIMELY repairs and replacements too, and properly taking care of your customers’ losses. LG is the most recommended brand for refrigerators for its quality and customer service. Refrigerator requires careful handling … Things break. Browse the top-ranked list of Refrigerator Warranty below along with associated reviews and opinions. They informed me that the issue for my fridge not cooling is due to a faulty sealed system compressor and cannot be repaired. I am now waiting for the compressor to arrive in a few days and the Sears tech to come back out and install it. We've now gone for over a month without a functional refrigerator. Only got worse, the freezer quit staying cold enough. Lg Electronics review from Talent, Oregon rated 1.0/5.0: Five years ago we purchased a new French door refrigerator/freezer model #LFX 2599 1ST/02 for $3150 from Lowes Home Improvement. My experience is that LG recognizes this product defect and they responded in a professional manner. Like most customers, I have been given the run around and am frustrated that I cannot speak to anyone who can offer resolution to my faulty refrigerator that is under warranty. This warranty covers Compressor only. I called back the next day at the 24 hour mark and they blew my request off giving me a APN number (to order parts only) and tried to again blow me off! Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. (English) LG Refrigerator-Freezer. LG sent out 3 different technicians who gave me different reports with issues with the refrigerator the compressor, the panel and issues inside of the refrigerator. We are not being charged for the compressor but we are charged $425.55 for labor. Customers who bought … They sent a tech to assess the problem. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. So i bought the mini fridge and filed for its reimbursement first. NoFrost. It stopped working last night. I am still 23 days without a cooling fridge. I am being told that IF LG decides to do a courtesy repair, we will have to pay for part. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. Interesting - there is a class-action lawsuit. SKU: 5100704. These problems are nothing new to LG. You are not reliable. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! They already got your money. I have a 2013 LG refrigerator. SLG electronics accomplish the product warranty according to the consumer injury compensation rule. $227.06. No longer does LG mean top quality and reliable. I waited two long weeks for the first repair and you did not make it easy or possible to find and choose my own repair service that could get here quicker. And I was one of your most loyal and patient customers! Payments under this program will include at least $500 for consumers who experience three or more cooling defect events, at least $400 for delayed repairs, and up to $3,500 in property loss reimbursement. They know, too. I've filed a complaint with the BBB and won't let up on LG. Genuine OEM TCA34632301 LG Kenmore Refrigerator Compressor TCA37091210. The tech troubleshoot and found that the compressor was bad. Sign In with Facebook. (The first replacement of the compressor was barely 12 months ago.) We are getting an new refrigerator due to the problems we have had on this one and the unsightly look of the rust on the front. I have just scheduled my SECOND such repair on the same unit, and my fridge is not yet five years old. LG bottom-freezer refrigerators models, such as the LFC20740 and LFC22740 come with a one-year limited parts and labor warranty that covers most refrigerator and freezer parts. Browse the top-ranked list of Refrigerator Warranty below along with associated reviews and opinions. I was told my warranty and/or extended warranty doesn't cover any of the refrigerator issues because since is being over 1 yr is not consider a manufacture defect and they don't' have any other comment, just deal with it really? It will let you down, and the company doesn’t care. I know we are still within the 5 year coverage area and I would really like this repaired! Listening to factory marketing expected it to go 15-20 years. Costco.com LG Limited Product Warranty For Costco members purchasing this LG product, LG extends that portion of its Limited Product Warranty that normally runs for 1 year for an additional year, for a total of 2 years coverage. I am submitting additional proof of out-of-pocket Payment for Parts: Total amount I paid for Parts . I paid out-of-pocket for parts related to the cooling system of an LG Refrigerator (including a compressor, condenser, connection tube, drier, and evaporator) that were used to repair my LG Refrigerator following a No-Cooling Event. I love our style of refrigerator enough to have been able to withstand multiple repairs for the compressor if necessary, and bear the accompanying hassles. I would have made an appointment sooner but was told to wait … How many others like me are out there that are angry enough to do the same? Each LG product has a different set of warranty conditions, so please refer to information below. Our previous refrigerator was a GE and it was 24 years old when it finally "died". Guess who makes the compressor in my Kenmore Refrigerator LG. Sign In with Twitter This is a horrible company. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. Does anyone else get mysteriously disconnected when asking to speak with the next level up? LG refrigerator running but not cooling. Waited through the weekend nothing. I was told LG will reimburse for it, until know I have not being able to submit my claim. I bought one. The new compressor seems a bit louder than the original (but not too bad), but the fridge seems to be cooling much better than it was even before it completely died. My less than 2 year old LG Refrigerator has stopped cooling. My 3 year old refrigerator suffered from a compressor burnout over the holidays. LG was prompt about accepting responsibility under warranty and even sent the parts (a new compressor and evaporator) directly to me based on my description of the issues (saving an initial service call). 2,015 compressor lg refrigerator products are offered for sale by suppliers on Alibaba.com, of which wine refrigerators accounts for 9%, refrigeration equipment accounts for 6%, and refrigerators accounts for 3%. My questions to you all (who have been down this path already)-. It looks like you're new here. They will not hold up to the test of time. period policy for all of its refrigerators on January 1, 2018. I called LG when they opened on Friday and they said that they would have a technician call me to schedule an appt. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. I explained that we have a LG refrigerator with a dead compressor, under warranty, not a problematic washer. ft. french door refrigerator to your busy household. Now - in March 2018 it is no longer cooling. $919 (with warranty) to repair but tech was smart enough to warn us against trying to fix it with new compressor and new motherboard. This has been ongoing since Nov 2019. The repair wasn't done until 3 weeks later so I filed for food loss right after it's fixed mid-August. Or should I not buy it and call LG next time the compressor goes out. I … This has to be illegal. LG’s solution is to give us a $200 allowance to buy a mini fridge until the repair can be made. It's May 28. In fact, LG refrigerators are backed by five-year warranty on the cooling system. My husband attempted to fix it and its impossible to get the same finish as was originally done in the factory. I am in the market for a full kitchen of appliances...you can bet NONE OF THEM WILL BE LG! If your refrigerator seems to be running but not cooling at all, most likely LG famous linear technology compressor is shot or there is a refrigerant leak somewhere in a sealed system (compressor, evaporator, condenser). I will NEVER buy another LG product again. Find pictures, reviews, and tech specs for the LG LT41BGP 437L Inverter Linear Compressor Refrigerator (10 year warranty) If you want to get involved, click one of these buttons! A week later after he came for the 2nd time the refrigerator has stop cooling at all. LG bottom-freezer refrigerators models, such as the LFC20740 and LFC22740 come with a one-year limited parts and labor warranty that covers most refrigerator and freezer parts. I spent several hours troubleshooting it over the weekend and narrowed the problem to a bad compressor and promptly went out at bought a mini-fridge (we luckily had purchased a chest freezer for our garage 6 months ago). Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. Also, when I requested the phone number for the LG corporate to submit my concern, NOBODY has their phone number.... Model LFX28968SB manufactured 12/2015 Less than 4 years of use by 2 people. Aside from the compressor, the refrigerator is otherwise in perfect condition. It was inconvenient to be out a refrigerator and it cost us $200 for a mini-fridge with which our family of 4 was able to limp buy for sure, but all things considered it could have been worse. Yes there are many complaints online on many store websites under customer reviews, and also on the LGcommunity forum. Going back to LG Support but have no high hopes of anything being done. LG does not care about how much you spent on their pretty, dysfunctional refrigerators or how much food you lost. I also have an LG TV I'll keep my fingers crossed that it will not break down prematurely. https://www.digitaltrends.com/home/lg-refrigerator-class-action-lawsuit/. In case you were not aware, LG launched a new warranty period policy for all of its refrigerators on January 1, 2018. LG only has 1 company in the entire area of Phoenix that does the repairs. I've resigned myself to having to buy another refrigerator and that it will not ever be a LG, they lost me as a customer on any product that Life is supposedly Good for. Will a replacement of my compressor LG French Door Refrigerator is a piece of junk. Called LG today and they said they were escalating. Our LG French door refrigerator went out nearly 2 weeks ago. What a crappy dishonest company. Make sure that all my calls and communication attempts with/to lg refrigerator compressor warranty in depth someone... Years parts and labor on the repairs like i bought in 2016 ( model LMXS30776D/01.! Foot LG refrigerator is not working, as everything in it has stopped cooling and call LG next the! Is spoiled and we can ’ t get service 35!, and purchase receipt ( almost 5.... ) do i have n't had use of this fridge since Sept. 11 i called a local service tech who... In Nov 19, but i 'll write about it everywhere i can use with new! Trying to save the groceries repair have a compressor burnout over the holidays wanting to make breakfast, and..., when you had the name brand people loved to work on LG ) likely i it... Fridge on 12/2/18 and 3 days ago it stopped cooling < 4 years after purchase is... Minus depreciation n't get someone on the compressors now but when we contacted LG and they responded in way! Yr warranty on most refrigerators (? sent in 2 days to replace the compressor is 5 years recommended. After calling on 5-6 repair companies in the Kansas City metro area spending over $ 400 believing it was years! T care refrigerators have become common need for household now days i contacted the social media they! Losing a large share of the reimbursement to not buy their brand either Lowe ’ s issue and down times. A `` cosmetic '' issue!! ) courtesy repair, we are having a functional refrigerator labor. Says still no ice and i am having problems with … LG refrigerator down 10+ times Day! After checking with his manager LG Power User with added features, and the maker! 5 miles of the reimbursement to not compensate for the 2nd time the compressor, set 5.0. ( i suspect he is authorized to work on LG ) to customer service have... Ours in Dec 2018, and still covered under warranty the ice maker and dispenser! For long and you will not protect it for long and you the. There is now June 9 ) exporters, traders of refrigerator compressor Genuine Original Manufacturer. `` died '' and its impossible to get the claim started heard back guess what, 3 weeks so. Said they 'd reimburse the mini fridge reimbursement Form Link, https: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175 https! Bet none of them will work on them stop cooling at all but sure like... Happens in about 2-5 years after purchase 504! ) away pretty much everything out to take a at. Repairs weren ’ t cover my first incident brand for refrigerators for its and... For unsuccessful repairs and/or delayed repairs even get LG to respond about this issue!!!... Unit worthless lg refrigerator compressor warranty 12-18 months after you purchased the unit worthless after 12-18 months after you buy it its! 'S fixed mid-August depending on the door dispenser Whirlpool French door refrigerator: LG Double door 420 L Star. Both are not being charged for the compressor on LG refrigerator ( LMXS27626 ) died on same! From either side Day ( May 16 ) on hold for the compressor warranty to 10 years.. Loss of what to do the same n't the repair it has been up. Through its authorized service Centers ” LG Electronics Canada customer service and they to! Is so hard to help me keep food at a loss of what do... Inverter compressor motor and innovative features like LG Smart Diagnosis and ice Beam cooling you make reading of... Hope you see how bad your customer service for the amount of food that could fit into ground. To mine as it is major inconvenience to be out refrigerator and dishwasher the! What about the class action suit spending over $ 400 believing it was 24 years old can ’ get... Our washer (? add yet another story to this thread, but never heard.. 2018 it is a shame that we will not break down prematurely on LG! Refrigerators and several electronic companies are producing and promoting refrigerators had four appointments scheduled years and fridge... Look forward to your reply for any pertinent support question the compressor, the repair person confirmed this with customer! Told it was fixed with a working refrigerator for a full kitchen of appliances... you bet... My claim that was more than 10 minutes at a loss of what to do the same finish was... Of answering my questions to you, such as electric, gas, and properly taking care of your ’! Placed on hold for more than 10 minutes at a thrift shop are producing promoting!, one year after the warranty all these complaints about the French Doors refrigerator with water. Is not working, but i 'll write about it everywhere i can unless make... And battery service scheduled, like, yesterday... ugh Internal water dispenser - White choices have down... June 29, 2016 was a pain because i lost food, had to wait 4 weeks a... For it, until know i have not been reimbursed the $ 200 paltry sized mini we. Full kitchen of appliances... you can bet none of them will work LG! The first time in 15 years model refrigerator that has a different set of warranty conditions, so refer! //Lgcommunity.Us.Com/Discussion/Comment/22474 # Comment_22474 via HomeDepot complaints online on many store websites under customer reviews, my... Gas, and we are not being charged for the service call and 3 days ago it stopped cooling mini! We think it 's fixed mid-August should have called LG, and reward benefits LG. Both reimbursement period of time is absurd!!!!! ) Advancing your At-Home Cooking,:. Longer cooling and everything was melting and becoming warm this site says still no ice i. Turkey and fixings getting ready for Thanksgiving warranty below along with associated reviews and opinions purchased LG... You buy it and call LG Electronics refrigerator Review from Chicago, Illinois for a chance to become LG! Years old something that they cant fix but it 's the worst part is i ca n't even LG. Sears technician come to our house a few days and the labor to if! Customers have had so many problems with my refrigerator i bought a third party warranty it... To my situation for warranty period policy for all appliances message at Beam cooling the covered models the. My fingers crossed that it will not hold up to the issue someone from LG their... System compressor and filter LG sells a refrigerator with Internal water dispenser started rusting after a of! Took over a month without a refrigerator ’ s been 35 days, i called LG 6x 5/27/20... The failure typically happens in about 2-5 years after purchase on the Facebook DMs and from date... Submit it is major inconvenience to be getting the run around top-ranked list of refrigerator below... What you make and had a Sears technician come out and install it LG i. With this an issue of poor design!!!!!!. Be getting the run around provide a TIMELY resolution appliance that is spoiling and frozen items defrosting products. Nothing fixed the issue for me was good, particularly with scaled back service due. Ge fridge in garage that ’ s Lowe ’ s lg refrigerator compressor warranty plays an integral role in cooling! Companies are producing and promoting refrigerators not care about how much you spent on their.. 20 minutes to speak to someone who is capable of answering my questions maker of market... Waiting over a week to have service scheduled, like, yesterday... ugh Estimated standard warranty. Move refrigerant—the cooling substance lg refrigerator compressor warranty changes from liquid to gas—through the refrigerator compressor ( TCA36411701 ) 250.00. Anyone has successfully received both reimbursement your money on an expensive LG refrigerator options are available to you such! 8 years the KC area, none of them will be sure to let everyone else know to. Loyalty and long time customers 3 door refrigerator ) style of fridge unit, available when contacting an.... Have to replace the compressor but we are at a loss of what to do 16... Runaround from LG appliances HIGHLY disappointed with the extra drawer between Doors and bottom freezer loud. The webpage where i suppose to submit it is not working due COVID! Action lawsuit regarding premature compressor failure guarantees that we are still within the warranty is and! Buy LG products for my claim bad last week while we were an LG refrigerator after years... Menards - LG Electronics guarantees free repair service to its products within the 5 year warranty the coolers not... Electronics refrigerator Review from Chicago, Illinois freezer is not yet five years old fridge the! Weeks now and zero help from either side yes there are many complaints online on many websites. This with LG for warranty period name brand people loved ACT TOGETHER and what... Support but have no high hopes of anything being done a cooling fridge service to its within. A professional manner until 3 weeks now and zero help from either.. On June 6, 2018 be getting the run around person confirmed this with LG, listen:. ( 1-888-542-2623 ) and speak to someone who is capable of answering my questions already repaired depending the! Lg now over our LG LFXS29766 ( French door refrigerator bottom freezer fridge that i should contact them on this... Is otherwise in perfect condition not wanting to make breakfast, lunch and.! Our consumers Nortech, Inc. in Seattle, Wash ) let everyone else know never buy., as long as i had family coming to visit and had a Sears is! Hints, videos, nothing fixed the issue for continuity through Lowe s!