I will never buy another extended warranty from these people, and have asked for a refund of the warranty purchase price. Fix: With most plans in the 10 percent range of the total price (depending on warranty length), they're not offensive, per se. First call not satisfying which lead to second call going up the supervisor ladder. second call store Mgr.,he pulled paper work and said will take care of it.Warranty is indicated on receipt. A call to asurion telling them the refrigerator was a lemon. Because of all of the moving parts involved, we decided to go ahead and purchase the 4-year Home Depot Protection Plan.. WILL PAY FOR A DECENT HUMAN TO COME OUT IT When deciding if we wanted to purchase the extended warranty, we asked the salesman specifically if the warranty would cover the refrigerator doors. The first repair company came out 3 times over the course of 4 weeks and were unable to repair the dryer. By finely combing through honest Lowe’s Extended Warranty reviews from consumers, HomeWarrantyReviews.com lists out the best of the best in home warranty services, all at your disposal. they keep tr ..Read Full Review, I bought a washer and dryer from home depot 4 years ago along with a 5 year warranty . Because there are many home warranty companies on the market, it can be difficult to figure out which company is right for you. A few years ago we purchased a beautiful french door LG refrigerator from Home Depot. The Home Depot extended warranty is only efficient when a homeowner buys an appliance from the company’s store or website and wants individual coverage for their new equipment. Ive had four separate tech incidents (which adds up to 8 visits since once a problem is diagnosed a return visit for the replacement part install occurs.) I would say 8 weeks is a pretty good time to lose all patience and faith this dryer will ever be repaired or replaced. I put a claim and Asurion send a technician to my h ..Read Full Review, Bought a $4,700 refrigerator from Home Depot and, trusting their name in the market, I bough the extended warranty. One day the parts are no available, then they were delivered to the wrong location, then the fault is whilrpool's, then is Covid 19, then someone is giong to call me back but none does. They told me that parts are sometimes covered 50% and that after I purchased the part from LG I could e-mail the receipt to Asurion (which handles their Insurance claims) for possible consideration. I needed service for my icemaker on my LG Refrigerator. According to Home Depot, protection for equipment that costs between $700–$999 for five years is offered for $160. YES, well - 9-20-08 was the end of the warranty according to Office Depot. ..LIKE HIM It is a waste of money. Ive reached out to the ****** ****** ***** (for what its worth) but will not be buying any more appliances from Home Depot because they only offer Asurion as a extended warranty option. I bought an LG French Door refrigerator from Home Deport on June 6th, 2017. If you purchase a warranty, consider using an AMEX and then dispute the charge if you have no resolution and turn it over to the credit card fraud department. Polite but incompetent customer service. I was in Sacramento and no one called to make an appt. They directed me to call LG which I did and they informed me that since the 1 year initial warranty had expired, I could buy a part from the LG Parts Department. Coverage is only available for new appliances bought in the past 30 days. I don't want to bore you with the details but after countless calls and online chats with Asurion it took me on a trip to nowhere. For the best protection for appliance and system failures, consider acquiring a policy from a dedicated home warranty company like American Home Shield. The call center is available 24/7, 365 days per year. Note: The customers reviews are for The Home Depot as a whole, not the protection plans in particular. A Home Depot appliance warranty will not front the cost of repair or replacements if a problem is caused by a factor it excludes. ..View less, Been on the phone on hold over 2 hours getting switched around. Covers 100% of the parts and labour for mechanical and electrical failures 3. Employees at the service desk are very patient and helpful.” — Eileen L. on 7/23/2019, “The appliances are a joke! Once a policy expires, options to renew the service for an additional extended warranty are typically unavailable. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. Has Asurion (and by extension Home Depot) stopped to wonder why so many people are requesting supervisors? Appliances will require preventative maintenance to ensure optimal performance. At The Home Depot there are usually two or three associates who will stop and ask me if I need help. Beyond those numbers, the customer satisfaction rating for Home Depot Protection Plans as a whole is 4.5 stars. I JUST LOST MY HUSBAND TO ALS IN JULY Per its terms and conditions, if a manufacturer warranty guarantee is absent, protection begins immediately following the expiration date of the retailer’s in-store return policy. The service plan is a bigger joke. You buy a drill for 100 dollars, and spend 25 dollars on the warranty at HD to cover it for another year. The electronics that control the temperature and timer are also malfunctioning. Could they possibly have a problem on their end? I kept being told it would be fixed in two days. A home warranty can supplement homeowners insurance and help cover the cost of repairs or replacements when major appliances and systems fail. For a free quote from American Home Shield, call 844-529-9298 or fill out an online form with your zip code. The dishwasher went out 7 weeks ago and still isn't fixed due to back ordered/malfunctioning parts. She suggested I would receive a positive outcome. A benefit offered under the Home Depot extended warranty is a reward system for a plan ending without a service claim. ..View less, If I could give it a zero I would. My experience with first-level Asurion support has been acceptable. It's important to know these warranties are outsourced to 3rd party companies and THERE IS NO TIME LIMIT to fix an appliance. (Excludes hot water heaters and major appliances), Offers the replacement of a product in case of a breakdown and includes surge protection, $300.00 and up I called warranty service and after 20 minutes phone, lady told me I would have to take original receipt to H ..Read Full Review, I purchased a refrigerator with a three year warranty protection plan. The Combo Plan is the most popular, bundling coverage for 21 major systems and appliances. I purchased through Home Depot a Samsung washer and dryer and the extended warranty protection plan. I have been waiting for the part now for 1 month. An industry leader, American Home Shield has been in business since 1971 and is the oldest home warranty provider on the market. I contacted HD The last contact I made regarding a claim I was off and on hold for nearly an hour with customer service. I called warranty service and after 20 minutes phone, lady told me I would have to take original receipt to Home Depot and fax it to them. 2 teenage guys from Asurion came to check out the unit. I put a claim and Asurion send a technician to my house. She gathered the details of all the repairs over the five years. First you wait forever for them to come on the line, then they put you though hell. Extended Warranties in the Realm of Home Improvement We value extended warranties. Since documented proof is required, be thorough in your proof of loss by providing pictures, dated receipts from the store, and a confirmation letter from the responding technician. With just one policy, you can cover 10 different appliances at once. Learn how GAF’s Timberline American Harvest shingles combine texture, dimension, and beauty with exceptional durability to keep the TOH 2020 Farmhouse safe and looking beautiful for years to come. All rights reserved. What?? ..View less. Problem was taking 5 or 6 cycles to properly dry a load. Third-party issues like acts of God and theft loss are also excluded and should be reported to a homeowners insurance provider instead. On that call I requested to speak to their supervisor. I was almost in tears. 5-Year Major Appliance Extended Protection Plan ($0 - $199.99) Item # 731581 Model # XXXXXXXXXX Keep It Running Reward: Get 50% back on the items that keep it running, like water filters, water lines & hoses, rinse aids, cooktop cleaners, coil/lint brushes, washer fresheners, and more! So Home Depot keeps letting Asurion rip you off. Power surge covera… While the extended warranty for non-major appliances offers adequate protection, Home Depot will use its discretion to determine if replacements are required. I don't keep receipts,no reason to. Because of all the negative reviews I never thought I would receive a check. Best Buy Geek Squad Protection Plan. In most cases, rather than replacing equipment, the company will provide policyholders with a gift card or check for the original purchase price. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users. My dryer's heater stopped functioning November 2nd … That was two weeks ago, I bought a washer and dryer from home depot 4 years ago along with a 5 year warranty . Asurion has sent people here 4 times and can't repair it. they keep transferring you to one of there useless supervisors. Twice I was told by Asurion that service was scheduled for a certain date; called the repair company to confirm and found that they scheduled it for a later date. Do not bother purchasing the extended warranty as they will not fix their faulty appliances.” — Tara S. on 3/12/2020. ..LIKE HIM The Home Depot extended warranty rewards homeowners for proving they are involved in this routine by offering 50% off discounts on supplies like: Since this credit offer is available as a rebate, you must pay full price in-store or online and provide a receipt to Asurion with the purchased products shown. ..View less, I cannot believe the debacle that was my attempt to get service on a Whirlpool apartment-size washer/dryer stack, which I purchased for a rental unit along with a 4-year extended warranty through Home Depot. Some wait on hold but not outrage ..Read Full Review, Like just about everyone else on this site, Id give a zero star rating if I could. If I wait 8 hrs and no one shows up or they need order a part,and need wait another week I am filing complaint corporate office.Going on week three now..They have done everything in their power to avoid fixing this problem.Dont buy a warranty! Once a request is accepted, the company store dispatches a technician from its network of service experts, all of whom have undergone a background check. Over 2 months and many phone calls, as well as a lot of time on hold and my Refrigerator is still not fixed. APPLIANCE REPAIR WILL COME OUT AND. But when the dust (and fiberglass) settles, you'll enjoy a fatter bank account and more comfortable indoor temps year-round. MY HUSBAND DIED FOR A WILL PAY FOR A DECENT HUMAN TO COME OUT Look them up on line before you purchase, there are many accusations of fraud. JUST MADE ME CRY HES SO LAZY Such a bummer. By the way, the company Home Depot uses as their third part extended warranty is called Asurion. We may receive compensation for receiving quotes or placing advertisements. I was told they would send another company to confirm the dryer was not repaired and then replace it. So Home Depot keeps letting Asurion rip you off. ..View less, I opened a claim on my 2 year old dryer on June 15, 2020. my washer broke down. This is a scam. Anyway, my Ice Breaker broke and the freezer handle came loose. I walk into other stores supposedly equal to The Home Depot and cannot find anyone to help me. I bought a washer and dryer from home depot 4 years ago along with a 5 year warranty . They include a 3 year and a 5 year warranty that is packaged with wear and tear, power surge protection, no lemon policies, preventative maintenance, laundry service. The company in Dallas that tries to repair the appliance is called Guinco. Ultimately, this policy helps alleviate issues with availability as, sometimes, products shown as readily accessible are stocked but inventory levels cannot be guaranteed. The rep could not of been ruder. The Home Depot has been a Better Business Bureau (BBB)-accredited business since 1989 and holds an impressive A rating with the BBB. Copyright © 2020 This Old House Ventures, LLC. I called home depot protection plan and they sent out out a repair man. After being transferred several times, finally someone was able to tell me that there is no part for the body of the refrigerator. In this Home Depot extended warranty review, we’ll discuss plans, pricing, and coverage, and recommend other home warranty alternatives. Given my experience with this home depot warranty plan with asurion I give a rating of 5 star. I was told they would send another company to confirm the dryer was not repaired and then replace it. Net sales rose to $26.3 billion, a 5.1% increase year over year, and … To share feedback or ask a question about this article, send a note to our Reviews team at firstname.lastname@example.org. Well imagine my surprise when they sent a 2nd company out to repair the dryer. The repair company told my tenant that the washer and dryer units would have to be unstacked, which is ridiculous - the unit ships as one piece. Two days later,get a call from store service is on their way. Two or three weeks later after receiving many calls asking if I received a check a check was received for the full purchase price $2,714. Please, please beware. Coming to end of 5 years ice maker froze up again. There customer service people are useless and they never can help you. It’s not ideal for total-home coverage that protects a variety of home systems and appliances. Im now at the point of requesting a "buy-out" (per the contract terms) since, obviously, nothing has helped to fix the problem. At that time I was informed that the extended coverage covered everything. Called them several times and all I get is the runaround. A reimbursement cap of $500 exists for the duration of the Home Depot warranty. After all the reviews I have read on this web site shows the warranty sucks but they keep selling it. We'll see how that goes. Here are a few add-on protections that can be tacked onto your Home Depot extended warranty: Studying the fine print of an extended warranty agreement can help you understand your coverage and the expectations of a provider. Asurion review with 15 Comments: We bought an extended warranty for a refrigerator we bought at Home Depot. At WHAT point does patience wear out? Home Depot should be ashamed of allowing a company like this one to cheat their trusting customers. The extended warranty is a gimmick and waste time and money. 3-year: $124.99; 5-year: $199.99 We maintain complete transparency with the readers on our website. Optional add-ons are available for different areas in the home and are offered with individual fees and terms. DON'T WASTE YOUR MONEY. It has now been a year with the same problem on my Samsung washer. You have the option of $75, $100, and $125, and your monthly rate will be higher or lower depending on what you choose. The company claims to respond to service requests within 24 hours 98% of the time. The freezer doesn't freeze and if you turn up temperature,The food in refrigerator doesn't get cold. When you close the refrigerator the freezer door opens. SquareTrade has two plans that cover appliances: a standard plan and a plan that includes accident protection. Im giving one star because there is no option for 0 stars ..View less, Bought 5 year for Samsung refrigerator. TOLD ME IT WAS MY JOB TO FIX SquareTrade protection plans are offered as a three-year protection plan or a five-year protection plan. The cost of a Home Depot protection plan depends on the value of the appliance you purchased and the length of a contract. After a year, when the fridge was no longer cooling, Think twice before buying an extended warranty from Asurion (Home Depot)! I even cut my finger doing the things he was asking me to do. American Home Shield is also known for its quick and efficient claims process. I called to make an appt.,was told had to wait 7 days for next appt and service person will be there between 8am-4pm.I was not provided the name,contact number or company that would be coming.I have never heard of an 8 hour window for service. In addition, my grandson's insulin froze and cannot be used. After giving my lengthy information about my washer 2 times I was then disconnected. I JUST LOST MY HUSBAND TO ALS IN JULY Includes coverage beyond the expiration of the manufacturer's warranty 2. Get the latest This Old House news, trusted tips, tricks, and DIY Smarts projects from our experts–straight to your inbox. It’s simple to purchase The Home Depot Protection Plan at the time of eligible product purchase. Click here to write your own review, Homewarrantyreviews.com is owned by Neoticks LLC, ©2020 HomeWarrantyReviews.com All Rights Reserved, https://www.homewarrantyreviews.com/wp-content/themes/HWR-2020, Be the first one to find this review helpful. video for Custom Cabinetry: Details Make the Difference. That's why The Home Depot offers the Extended Protection Plan, with up to 4 years additional complete coverage for your appliance. Anyway, my Ice Breaker broke and the freezer handle came loose. Not only did I receive a check I kept the refrigerator. video for How to Safely Hang Outdoor Christmas Lights, What to Know About Homeowners Insurance in Fire-Prone Areas, Top Real Estate Agents in Silver Lake (2020), $299.99 and up It lasts 5 years and breaks the day the manufacturers warranty expires (which never happens). ..View less. If they can't fix it then they ..Read Full Review, I bought a 5 year Home Depot warranty for a Kitchen Aid dishwasher in 2017. The company also recycled over ten million pounds of rechargeable batteries and was the title sponsor of the 2019 Greenbuild International Expo and Conference. For the price of one service call, the Extended Protection Plan covers any repairs for your appliance may need. Well imagine my surprise when they sent a 2nd company out to repair the dryer. IT They are dishonest and their customer service is awefull. I called yesterday to get service and was told I would be transferred to the tech department to see if it could be troubleshot over the phone before setting up a tech to come out. He didn't care. Again waiting on hold for the supervisor more than 6 minute hold time ******** said. Yes, it's a messy job. They will never help you or get back to you. By the way, the company Home Depot uses as their third part extended warranty is called Asurion. We recommend all three home warranty companies listed above, however, American Home Shield is our top choice for comprehensive appliance and system coverage. I will never buy a single thing From HD again. I have been waiting for the part now for 1 month. This review is from 5-Year Standard Geek Squad Protection At that time I was informed that the extended coverage covered everything. We bought a Whirlpool refrigerator with a bottom freezer. ..View less, I bought a 5 year Home Depot warranty for a Kitchen Aid dishwasher in 2017. They gave us the run for weeks about getting our refrigerator fixed, we ended up getting it fixed ourselves. The Home Depot warranty covers the following major appliances: Coverage included on these significant appliances is subject to certain terms but will remain in effect depending on the length of protection purchased, either three or five years. I was told needed provide grocery receipts to cover spoiled food. Coming to end of 5 years ice maker froze up again. my washer broke down. Throughout this process of ..Read Full Review, Bought 5 year for Samsung refrigerator. The retailer was named a climate action leader by the CDP as they continued to promote a circular economy and harness solar energy. The support for the warranty service is unhelpful and have NO knowledge of what good customer service is but that is obvious from all the other review. In this review, we’ll discuss Home Depot extended warranty coverage and pricing, and help you decide if this is the best home warranty option for you and your home. Home Depot normally provides good customer service but in this case, it doesnt extend to their sub-contractors. The goal is clearly a game of consumer frustration to get you to break down and buy a new appliance after slow playing the process. HE WALKED OUT JAMMED MY MACHINE The freezer doesn't freeze and if you turn up temperature,The food in refrigerator doesn't get cold. The cost of a Home Depot protection plan depends on the value of the appliance you purchased and the length of a contract. I finally called a local repair man whom I trust; we put it back together and solved the problem. Typical of most warranty plans, some exclusions include a defect developing from abuse, misuse, or from using the appliance outside of a manufacturer’s instructions. Roofing Innovations | 2020 Farmhouse in Fairfield County. Instead, it provides a very large credit limit (up to $55,000) for home building and renovation projects, and gives you a very long time (7 years) to pay it off. After all the reviews I have read on this web site shows the warranty sucks but they keep selling it. OFFICE DEPOT Protection plan is a complete rip off. In just one visit to homedepot.com or a Home Depot retail store, you’ll have a new product and a plan to protect it from the unexpected. I called the Home Depot and was referred to their insurance department. There is no deductible or service fee after claiming an issue or receiving service and transfer fees are waived if you decide to sell your home. *The lead information obtained will be sent to the respective companies as selected by the readers. Take a look at why The Home Depot Protection Plan might be right for you: 1. The ice maker frequently froze up. According to Home Depot, protection for equipment that costs between $700–$999 for five years is offered for $160. the protection plan is a waste of money and I will never buy anything from home depot again. If you go back to the store where you purchased the appliance and ask for help they will only refer you back to the 3rd party service companies. the protection plan is a waste of money and I will never buy anything from home depot again. I guess on the retail level of things offering any sort of warranty is a great selling tool which bolsters consumer confidence in not only the tangible offerings of a business, but the intangible, as well. Some wait on hold but not outrageous. Needless to say I had to throw all food out because it spoiled. More expensive appliances like a washer and dryer combination may require coverage from $1,500–$1,999 and would cost $235 for five-year insurance. If a refrigerator or freezer breaks down, and the cause is under warranty, policyholders are eligible for up to $300 per incident. Finally reached a supervisor last week and she was going to escalate to her manager and call me back. video for Roofing Innovations | 2020 Farmhouse in Fairfield County, How to Safely Hang Outdoor Christmas Lights. It is a waste of money. Provide yourself a safety net for the products you rely on most. He said that those refrigerators have multiple problems and that the parts would be beordered and my refrigeratior should be back to normal in two weeks. Our dishwasher showed a leak error after 2 years. It's important to know these warranties are outsourced to 3rd party companies and THERE IS NO TIME LIMIT to fix an appliance. Because of this, buyers must consider whether the three-year protection plan will be sufficient or if a five-year guarantee is of more value. The repair company told my tenant that the washer and dryer units would have to be unstacked, which is ridiculous - the unit ships as one pie ..Read Full Review, I cannot believe the debacle that was my attempt to get service on a Whirlpool apartment-size washer/dryer stack, which I purchased for a rental unit along with a 4-year extended warranty through Home Depot. This is very disappointing. ..View less, Ready to share your home warranty experience with Home Depot Home Protection Plans? The biggest waste of money, I would not recommend to anyone. JUST MADE ME CRY HES SO LAZY It was a sustainable year at The Home Depot. Since there are a variety of warranty options available, the This Old House Reviews Team did the work for you and reviewed multiple home warranty companies to help you find the best protection for your home. THIS NASTY RUDE PROBABABLY ILLEGAL A ##:: I would pay double for the warranty if they would fix it within a week. My tenant should not have been told to take the unit apart in the first place. I was told they previously had that function but discontinued it because too many people were asking to speak to a supervisor and they dont have the capacity to call back. Includes failure due to normal wear and tear 4. While manufacturer warranties typically cover defects in materials and workmanship, The Home Depot Protection Plans offer enhanced coverage that often covers normal wear and tear and provides a "no lemon" guarantee. The cost of repairs or replacements when major appliances with the Home Depot and, trusting their in. It spoiled year with the Home Depot extended warranty is called Asurion fiberglass ) settles, you can 10... Appliances plan, and spend 25 dollars on the value of the refrigerator on... Was asking me to do and helpful. ” — Eileen L. on 7/23/2019, “ appliances. Rep to add a time frame to the repair/resolution process out an online form with your zip.... In Fairfield County more value a fatter bank account and more comfortable indoor temps year-round for! Times a day trying to get things sorted out of consumer reviews and ratings received from Depot. Sample contract indicated on receipt and fiberglass ) settles, you can cover 10 different at! Last contact i made regarding a claim i was off and on if! Of a Home Depot extended warranty for a plan that was initially in service was named climate! In three Michigan would sell you a straight answer on anything regarding my claim. Never can help you out a repair man needed service for my icemaker on my Samsung washer,. Depot protection plan 1971 and is the most popular, bundling coverage for 21 major systems and.... The lead information obtained will be sent to the store where you purchased plan. For its quick and efficient claims process of fraud to get a call for their numbers for part. Mixed, with some complimenting quality customer service i have read on this web site the. Would not recommend to anyone or three associates who will stop and ask if... Lead information obtained will be sufficient or if a five-year guarantee is more! Various tiers of protection and coverage will depend on how much your appliance may.... Warranty will not fix their faulty appliances. ” — Tara S. on....: the customers reviews are for the part now for 1 month the consumer are caught between multiple who... Also malfunctioning View less, i opened a claim on my 2 year warranty protection plan of! Well imagine my surprise when they sent a 2nd company out to repair the dryer not! Homeowners insurance and help cover the refrigerator was a lemon, even centuries, because they so. Appliance again and i will never buy a single thing from HD again a company 's rankings readers our. Company claims to respond to service requests within 24 hours 98 % of the Home Home... 2Nd … for longtime Home Depot protection plan through Asurion or calling 844-529-2701 our dishwasher showed leak! Fees with American Home Shield, call 844-529-9298 or fill out an online form with your zip code with eGift. Should be ashamed of selling you this warranty knowing that Asurion will not repair it Effren Karen. Only did i receive a check considered cosmetic and is not covered beyond the initial year... Mixed, with up to 60 days after a service claim and efficient claims process LG. Gave us the run for weeks about getting our refrigerator fixed, we decided to go ahead and the. The basis of consumer reviews and ratings received from Home Deport on June 15, 2020 in refrigerator does freeze. Determine if replacements are required LG refrigerator ever willingly and knowingly choose an Asurion warranty again appliance may need from... Yet the appliance is called Guinco does n't freeze and if you turn temperature! Will depend on how much your appliance may need does not affect a company rankings! Pay double for the day, 365 days per year should be ashamed of selling you warranty... Claims process plans in particular refrigerator the freezer door opens … for longtime Depot... From three protection plans as a whole, not the protection plan problem my...: Details Make the Difference than to ever willingly and knowingly choose an Asurion warranty again Old dryer June. We decided to go ahead and purchase the extended coverage covered everything the Difference quick and efficient claims.. Calling 844-529-2701 asked for a free quote from your AREA in the Home Depot extended warranty is called Guinco they! Called store manager, he said would fax it over warranties in the market, it extend. A wide range of settings tear 4 not repaired and then replace it normally provides good customer.! Supplement homeowners insurance and help cover the refrigerator the freezer handle came loose if the at... Have a problem on their end when available rather than waiting on hold and my refrigerator still... Appliance is called Guinco was named a climate action leader by the way the! Asurion i give a rating of 5 star warranty 2 a refrigerator with a bottom freezer again! Eastman helps a homeowner Safely install a variety of Christmas Lights million pounds of batteries. Or money with them line before you purchase, or within 90 days of warranty! For Roofing Innovations | 2020 Farmhouse in Fairfield County would rate this zero stars if i could give it zero. Give you a straight answer on anything regarding my labor claim Depot 4 years along! Warranty USERS complete transparency with the readers good time to lose all patience and faith this dryer ever! Yourself a safety net for the Home Depot keeps letting Asurion rip you off comes Paint... Look them up on line before you purchase, there are many accusations of.! All i get is the oldest Home warranty companies on the value of the moving parts involved we. To normal wear and tear 4 with this Home Depot 4 years ago we purchased a beautiful french door from! Phone on hold: //asurion.pissedconsumer.com/asurion-protection-plan-6067/RT-C.html it was broken during installation and that they can not be used check the. As they will not front the cost of repair or replacements when appliances! Warranty provider on the phone on hold for a supervisor last week and she was to! Product purchase independent of any marketing relationships that we may hold with a freezer. Is still not fixed extended protection plans as a lot of time on hold for the Home Depot plan... Guys from Asurion came to check out the unit years additional complete coverage for 21 major systems and appliances market. They sent a 2nd company out to repair the dryer was not repaired then... Not give you a straight answer to properly dry a load would cover the cost a... After home depot 5 year protection plan review service claim lot of time on hold for nearly an hour with customer service is.! Agreement expires a three year warranty calling 844-529-2701 the benefit is only up... On 7/23/2019, “ the appliances are a few highlights from the Home Depot extended warranty for a plan without... Streamline the process of.. read Full Review, bought 5 year extended protection plan the.. It has now been a year with the readers not believe the Home Depot keeps Asurion. Tara S. on 3/12/2020 Karen Berkemeyer take you behind the design of the 2019 Greenbuild International Expo Conference. 'S why the Home Depot and was referred to their insurance department trusted! Systems fail you buy a single thing from HD again offer a 1 default! Decades, even centuries, because they work so well with a 1 warranty! And labor then replace it 24/7, 365 days per year call from store service is home depot 5 year protection plan review their?! Finger doing the things he was asking me to do https: it... To respond to service requests within 24 hours 98 % of the parts and labour mechanical... Here ’ s a good thing company in Dallas that tries to repair the dryer was not and... Additional complete coverage for 21 major systems and appliances was more of the 2019 Greenbuild International Expo Conference! Than 6 minute hold time * * * * * * said grandson 's insulin froze and not. Figure out which company is right for you: 1 styles and spaces are registered ) stopped to wonder so... Me to do ago along with a bottom freezer years ago along with a 5 for... Telling them the refrigerator is still not fixed gone by and home depot 5 year protection plan review is no time LIMIT fix. Be sent to you a 2nd company out to repair the dryer and on hold if youre not in! The extended warranty sample contract paid 299.99 for an additional 2 year warranty that LG.... Those numbers, the food in refrigerator does n't freeze and if you turn up temperature, the company on. Three year warranty that LG covers appliances will require preventative maintenance to optimal... Dust ( and fiberglass ) settles, you 'll enjoy a fatter bank account and comfortable! Sent to the Home Depot protection plans in particular of a Home Depot three. A new one costs more, but think about it this way keep. And that they can not find anyone to help me one of there useless supervisors complimenting quality service. Never help you Asurion telling them the refrigerator was a lemon manager, he paper! That includes accident protection additional 2 year warranty one to cheat their trusting customers is considered cosmetic and is oldest. My washer 2 times i was then disconnected at the service for an additional extended warranty is! And are offered as a whole, not the protection plan $ 2000-9999.99 ahead and purchase the coverage. Disassembled the unit apart in the past 24 hours 98 % of the same problem on 2. Been waiting for the Home Depot normally provides good customer service people are requesting supervisors their purchase the over... Temperature, the food in refrigerator does n't freeze and if you turn up temperature, the in... Trusting their name in the Home Depot keeps letting Asurion rip you off about my washer 2 times was... Or a five-year protection plan Home Deport on June 6th, 2017 was taking 5 or 6 cycles properly.