A notary showed up to his house to have him sign closing documents and wire funds. I emailed her and within 20 minutes had received a call back and explained what I was looking for in a refinance. Sorry, the maximum character count has been reached. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business500 Office Center Dr Ste 400, Fort Washington, PA 19034-3234, Need to file a complaint? Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. We happened to sign our initial documents late at night and within minutes of submitting our signatures on the online platform, Willis reached out to make sure he got us locked in at the quoted rate before rates changed the next day. Filo Mortgage, L.L.C. The refinancing interest rate was outstanding and the service was even better. FILO Mortgage engaged in practices that goes against the law in my opinion. BBB Business Profiles generally cover a three-year reporting period. We were referred to Pam for our refinance and were not disappointed. Search for mortgage lenders on the largest online directory of licensed lenders. I filled out the information online and the next morning I was contacted by Willis Richardson with Filo. Responsiveness Excellent. Guild Mortgage is an independent mortgage company offering services in 48 states. There is something fishy about FILO Mortgage for sure as a friend had a terrible experience with them also. is an Ohio Foreign Limited-Liability Company filed on November 6, 2020. No surprises. COVID-19 response Explore leadership during COVID-19, working conditions and WFH support. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Freedom Mortgage Customer Service. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Points to consider when undertaking a review of a customers file â¢ Encourage the reviewer to provide comments on their understanding of the customerâs circumstances, the recommendation made, the communication with the customer and whether the records overall provide satisfactory evidence that the customer was treated fairly throughout and Read thousands of customer reviews to find a lender for your home loan. Pam was very responsive to our questions via phone (call and/or text) and email, and was great to work with overall . BBB accredited since 4/8/2020. Read more. Joshua from Salem, OR. Quick response with questions. Mortgage Lenders in Fort Washington, PA. See BBB rating, reviews, complaints, & more. He answered any questions we had almost immediately and checked in throughout every step of the process, we highly recommend Willis Richardson, he was the BEST. The company's filing status is listed as Active and its File Number is 23064645. Fast approval. They then sent me initial closing documents 24hrs before the rate lock expired and asked me to sign and backdate it. I have already referred her to my father-in-law as well. Thatâs when Customer Service began. The company's filing status is listed as Exists and its File Number is 820-312. After completing all the necessary documents around may 28, 2020, I heard nothing back â¦ Was able to get all documents needed via online portal. BBB Start with Trust ®. However, it's been a nightmare of a journey with him. Filo Mortgage, L.L.C. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Explore other popular Financial Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Mortgage Broker in Atlanta, GA. See BBB rating, reviews, complaints, request a quote & more. is an Arizona Foreign LLC filed on February 21, 2020. Jennifer from Pflugerville, TX. is a North Carolina Limited-Liability Company filed on November 5, 2020. CUSTOMER REVIEWS. LendingTree, LLC is a Marketing Lead Generator and is a Duly Licensed Mortgage Broker, as required by law, with its main office located at 11115 Rushmore Dr., Charlotte, NC 28277, Telephone Number 866-501-2397. Filo Mortgage, L.L.C. BBB Business Profiles are subject to change at any time. She provided timely information and worked with me to assure that all the needed information was accessible. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. What the MMR changed for firms distributing mortgages 2.1 Changes to our Mortgages Conduct of Business rules (MCOB) came into force on 26 April 2014 following the Mortgage Market Review (MMR). Ratings & Reviews. I would highly recommend Ismael Diaz to friends, family, or anyone needing help with a mortgage loan. Whenever I had a question, Ismael was quick to respond. We're very happy we decided to shop around using Lending Tree. We just closed on our refinance and our experience with Filo was nothing short of exceptional! You can find contact details for Freedom Mortgage above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully â¦ (4.8 of 5) stars 244 Reviews. Stephen from Newtown, PA. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Steve F. REFINANCE Filo Mortgage, L.L.C. Initial Amerisave Mortgage complaints should be directed to their team directly. Luca from Philadelphia, PA, Quick Turnaround and Excellent Customer Service. BBB accredited since 6/11/2001. Drive, Suite 400 Fort Washington, PA 19034 NMLS # 1928741 contact... Â `` Iâm so happy I found Filo Mortgage for sure as a friend a. Was dealing directly with the process July 2015 7 2 informed of the best other business 1414! 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